Worked with Pierre to purchase a used X3. Every aspect of the buying process was low pressure and informative.Pierre even came in after his shift on a Friday night to work with us.They've got lowjack pre-installed on our car (and others too), and while it can sting a bit to have additional modifications to pay for, the transparency meant I wasn't too bummed on paying for it.
I have been working with Harris since I bought my 535i in 2013. He has always treated my wife and I like family and keeps us informed of any issues with the car. Recently we brought the car in for a routine service oil change/spark plug replacement. We were pleasantly surprised to see the reasonable estimate for the work and when we picked up the car Harris mentioned they repaired a faulty parking sensor that had fallen into the bumper for free. The sensor work is normally a $600 fix. We are moving soon and hope to find a great dealer ...
Our service advisor Michael's technical knowledge and attention to detail keeps our beloved BMWs in top shape (00 321i, 03 530i); he is a pleasure to work with. Thanks again Michael!
I worked with Hector in Service and the guy is great. From dropoff to pickup he kept me informed of my car status and took care of all recalls required.
Chadi provided me an exceptional service. He was very helpful in my car search. Very patient with my questions, very knowledgeable and promptly followed up throughout the process.
Michael goes above and beyond "normal" customer service! He gives the best advice in car care and it's always a pleasure to see and work with him 🙂
Ryan's has a great customer services also very helpful it was a good experience not pressure and ease in purchasing my vehicle. Selection was very good . Dealership was a great place to ...
First time for bringing in my x3 for service Michael was great thank you! I will bring my Car in again thank you esc bmw
Really glad I took my car to this dealership when I noticed something was wrong. Harris was able to tell me what was wrong right away and that it was covered! Car was fixed the next day and I’m a happy customer!!
this is my 6th BMW purchase and I have to say Ryan delivered the best service. Ryan always replied and followed up with each and everyone of my inquiries, always there, when I had doubts and or questions about the X1 and X3...became up with an amazing deal I could not walk away I had to drive from UTC to Escondido but all is worthy. Thank you Ryan you have my loyalty