Customer Testimonials

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Google Jun 22, 2018
 
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Google Jun 12, 2018
 
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DealerRater Jun 9, 2018
 

This is my second scheduled service at BMW of Escondido. Both were handled by Michael Duplessis who was very friendly and professional. This time I was given a courtesy BMW vehicle which very convenient as it allowed me to do my daily work instead of killing time at the service center.

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DealerRater Jun 9, 2018
 

Have had my 5 series serviced here during the past five years. Have owned BMWs in the US (IL, FL), France and Canada and can report that my dealings with this service dept staff are by far the best. Service rep Hector Analista is especially knowledgeable and explains clearly what needs to be serviced. Highly recommended.

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DealerRater Jun 9, 2018
 

I have been dealing with the Service Department at BMW Escondido for over 20 years. They have always given me outstanding service at a reasonable price. In addition, they are more knowledgable than any independent service facility so I always get any problem properly diagnosed and corrected the first time.

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Google Jun 4, 2018
 
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DealerRater May 29, 2018
 

It was easy to set up my service appointment. I was greeted promptly dropping my car off at the service drive. Harris went over all work to be done to my car. Great customer service.

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DealerRater May 28, 2018
 

My service experience was excellent. Michael was friendly and made sure the shuttle driver was ready to get me to work within 5 minutes. Loved, Loved, Loved being greeted at the door by "Daisy", the most beautiful Bulldog! Was definitely the highlight of my morning. Nothing starts your day off better than a happy dog! Great work, great people and super atmosphere.... This dealership got it right !!!

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Google May 27, 2018
 

What a really great experience. I have never bought from a luxury dealer before but I went to at least two before making my final decision to buy. This dealership was easily the best to work with. I want to feel special if I’m going to spend that kind of money on a vehicle and they were very attentive to all of my questions

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DealerRater May 13, 2018
 

Had a service (20,000 ml) performed on my BMW per the car’s display indication. Harris was very helpful and knowledgeable, explained what needed to be done clearly. No better place to go to maintain you car.

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