Customer Testimonials

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DealerRater Jul 30, 2020

Hector is a pleasure to work with. He provides excellent customer service! He works quickly and efficiently and is very pleasant. I highly recommend him!

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DealerRater Jul 20, 2020

I have been taking in my BMW for servicing to BMW of Escondido for the last seven years and have always been pleased with the service rendered by the mechanics and service advisors. I just recently took my car in for servicing and was assigned to a new Service Advisor, Harris Fecher. He was pleasant, professional and efficiently handled my maintenance request. I liked that he did not try to oversell me with other maintenance options. I will definitely ask for him again!

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Google Jul 18, 2020
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DealerRater Jul 18, 2020

Mike Dupleiss is simply outstanding and we have trusted him to take care of our two BMWs. He's a SUPERB representative of Escondido BMW!

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DealerRater Jul 18, 2020

I've used BMW of Escondido for over 25 years. I moved to Orange County 7 years ago, but was disappointed with the BMW service in that area. So I drive down to Escondido for servicing and always ask for Harris. He's cordial, helpful, knowledgeable and honest. I'm always happy with the service.

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DealerRater Jul 13, 2020

Michael Duplessis was my Service Advisor. He's the best SA at BMW Escondido and has been there for a long time. He knows what he's doing and you can trust his advice. Thanks again Michael! Also BMW of Escondido is the best BMW dealership/service in San Diego County hands down and are still family owned. They're aren't the cheapest but you get what you pay for!

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Google Jul 9, 2020
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DealerRater Jul 9, 2020

Mike Duplessis was my Service Consultant. He was very courteous and professional. He's very knowledgeable about BMW products and services. He was able to address many of my concerns about my visit. He's a valuable asset to BMW of Escondido. Thank you for your excellent service, Mike. Paula Morrison, VP, Cool-Roof Systems.

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DealerRater Jul 8, 2020

Harris is as always terrific in his service, thorough, kind, and willing to help in any way he can! I appreciate his ability to go the extra mile for me!

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Google Jul 2, 2020

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