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Our team of BMWGENIUS™ are here to assist you with making sure your BMW suits your needs. They have been educated on all features and capabilities of your new BMW. They continue to train on all new technologies that becomes available as the models expand. Our BMWGENIUS™ are passionate individuals who are not only here to answer your questions, but to help you get comfortable with all that your BMW has to offer. Your BMW is filled with amazing features and functions, which may include (when equipped):
“A “product genius” is necessary in today’s car-buying world. Yesterday, I showed up with no appointment after picking up the vehicle that had received the interior and exterior clear jet treatment. Melissa stopped what she was doing and helped to program a number of features with my I-phone, integrating it into the high-tech features from the 440i. She knows the product and was very helpful in programming the “best” settings to aid in driver comfort, convenience, and safety. Her best quality is she doesn’t come off like the typical IT person. She gets it that many people are challenged with all the various tech features and she is patient, kind and eloquent in explaining how things work. ” – Michael Begovich
In person, on the phone, or over video.
Curious about a vehicle feature you’ve never experienced? Call our BMW Genius Hotline where our dedicated team is available to help answer all of your product related questions. For your convenience, you can also save this number in your vehicle. If you aren’t sure how, please call us and we would be happy to assist you.
BMW Genius Hotline – 1.844.4GENIUS (443-6487)
Available Monday through Thursday 9:00am-9:00pm (EST),
Friday 9:00am-6:00pm (EST), and Saturday 10:00am-7:00pm (EST)
If you would prefer to send us an email, please contact [email protected]
Your new BMW is filled with amazing features and functions. After you have had the chance to familiarize yourself with many of them, we encourage you to reach out to your BMW center to setup your complimentary BMW Encore™ appointment. It is a special session scheduled at a time of your convenience, dedicated to answering all of your questions about your new BMW.